Welcome to Scartho Medical Centre
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Patients can now consult online with Medical and Admin Staff at our practice as part of a new online service which could save you time and a journey.
Using the online consultation service makes it easier for us to quickly decide how we can best help you with the least amount of disruption to your day. The service is free and confidential and medical consultations are always reviewed by a GP or nurse.
Simply answer questions about your symptoms online and we’ll call you back the same day (or the next working day if it’s sent after 2pm) with general advice or signposting, a telephone consultation or, if necessary, we’ll get you booked in for an appointment. You can use the system 24 hours a day, 365 days of the year.
You can also use the system to send administrative queries if you have a question relating to test results, letters, medical reports or have a general enquiry.
The service also offers access to reliable and trustworthy self-help generic information 24 hours a day, 7 days a week that may help you to avoid an appointment altogether.
Use our online consultation service by clicking here. If you register to use the system then you won’t have to enter your personal details every time you send us a consultation and we’ll be able to send you secure messages online rather than having to try and contact you by telephone. Please do not use this system to request an appointment. Please continue to call the reception, or use the online services facility.
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
As a practice we take all reasonable steps to remove any physical barriers to access in the practice and there are a number of facilities available for people with disabilities:
- Portable & Permanent Induction Loops – for those people that are hard of hearing.
- Signs printed in acceptable colours and fonts for the visually impaired.
- Corridors wide enough for wheelchair access.
- Toilet facilities suitable for the disabled.
- Ground floor consulting rooms are available for patients that are unable to use the stairs or lifts.
- Longer appointments for patients who require one.
- Communication available in different formats ie, different languages, braille.
- Free of charge interpretation services.
(Site updated 18/02/2020)