25th May

Covid -19 Vaccinations

Scartho Medical Centre have not currently got any planned covid-19 vaccinations clinics.
For clinics offering the vaccination please visit:
23rd May

Children under 18 and the NHS covid pass

Face Mask
15th Jul 2021

Face Masks

We’re aware of the lifting of the remaining Covid-19 restrictions from 19th July 2021.
But we still need to act cautiously to stop the spread of the virus. The delta variant is more transmissible, and people visiting health premises may be contagious without knowing it.
Many people are still not yet fully vaccinated, so cutting virus transmissions is still important. Health premises are a higher risk environment and we need to maintain some control measures to keep everyone safe.
So we are asking everyone visiting health premises to:
  • Wear a face mask, unless you're exempt
  • Maintain social distancing
  • Use hand gel or wash your hands
1st Jul 2021

Appointment System Change from 5th July 2021

Appointments with the doctors and Nurse Practitioners will be arranged via the telephone triage system. Should you require an appointment with a doctor or Nurse Practitioner please contact the surgery on : 01472 279500 on the day the appointment is required between the hours of 08.30am and 10.30am.
You will be asked some details by the Receptionist dealing with your call to sign-post you to the most appropriate clinician. A Doctor or Nurse Practitioner will phone you back to discuss the problem and a face to face appointment will be arranged if required.
Receptionists may also deal with queries or direct you to other appropriate health professionals or services”. Please avoid calling during those two hours for routine queries, prescriptions, insurance work , sick note requests etc.
8th Jun 2021

If I die, it will be your fault...

Sadly, there has been a lot of negative and incorrect information shared in the media regarding Primary Care “reopening” its doors and returning to seeing patients. As a result, our staff (both clinical and administrative) are experiencing unprecedented levels of aggression and abuse.
A Practice Index survey revealed more than 75% of staff suffer daily abuse from patients. With the majority (78%) facing threatening behaviour, racist or sexist abuse from patients, and 83% reporting having called the police for help (Practice Index, 2021). Because of these staggering figures, on the 20th May 2021, the Institute of General Practice Management (IGPM) launched their campaign “If I die it will be your fault” to end all abuse towards general practice staff.
We would like to remind our patients that we have a zero tolerance policy against any abuse towards our staff. Our practice remained open throughout the COVID pandemic and we continued to see patients face to face whenever there was clinical a need, determined by a medical professional following a telephone consultation.
Between April 2020 and April 2021, Scartho Medical Centre’s GPs, Nurses and Healthcare Assistant’s made over 32,152 face to face contacts with patients and over 30,442 telephone contacts. Additionally, we have delivered over 27,913 COVID-19 vaccinations, face to face to patients across North East Lincolnshire.
Despite their own personal concerns and anxieties, our staff have worked relentlessly to ensure our patients, their families and/or carers remained safe. We have risk assessed all of our staff, put necessary measures in place in building and, with the exception of a handful of staff who needed shielding, we were and remain to be here, working throughout the whole of the pandemic.
Remember: NHS staff are not heroes, they are humans, just like you. Please treat them with the kindness and respect they deserve.
C19 vacc
27th May 2021

People urged to book their COVID vaccination when offered

With new variants of coronavirus circulating in some parts of the country, it is more important than ever to have your COVID vaccination as soon as you are offered it, and to make sure you get your 2nd dose as soon as you are able, to ensure full protection.

Currently everyone aged 30 and over is now eligible to have their Covid-19 vaccine. Please go online by visiting Book a coronavirus vaccination - NHS ( or ring 119 to book.

If you have previously been offered a jab and decided at the time not to have it, it is not too late to change your mind. The following groups of people are more at risk of coronavirus and are encouraged to take up their vaccination offer:

  • People aged 50 and above
  • People over 16 who are at risk because of a health condition
  • Health and social care workers
  • Carers
  • People who share a home with a clinically extremely vulnerable person

In line with government guidance, the NHS is also bringing forward when people in the highest priority groups above receive their second dose of the COVID-19 (coronavirus) vaccination to as near as possible to 8 weeks after their first dose, if they haven’t already had it.

There will be more alternative appointments for 2nd doses available over the bank holiday weekend across various sites within NEL. The people affected by this will receive a letter over the next few days and will be advised to access the national booking system to select an alternative suitable date and time: Book a coronavirus vaccination - NHS ( or ring 119 to book. It’s important you take up this offer, to ensure as many people as possible are fully protected.

If you live in North East Lincolnshire and are having problems finding an appointment or need some support please ring us on 0300 3000 500 and we can help.

Dr Ekta Elston, a local GP and the medical director at NHS North East Lincolnshire Clinical Commissioning Group (CCG), explained that the best way to prevent outbreaks of COVID was for everyone to have their vaccination.

“We have all spent the last few months living under tight restrictions to keep COVID under control while we started vaccinating the people in our communities most likely to become very poorly from the virus,” explained Dr Elston.

“The new variant is a threat to the progress that has been made. No one wants to see the numbers of people fighting for their lives in hospital start to increase, or a return to the tough measures needed to prevent people passing the virus on to their friends, family and workmates if it starts to gain a hold again.

“Having as many people in our communities fully vaccinated will give us the best chance of keeping the virus at bay to prevent people becoming ill in large numbers.

“It’s so important people get the jab as soon as it’s offered to them. Also, if you had doubts when you were first offered it or you just didn’t get around to having it, please think again.”


26th May 2021

Let's Keep Going!

The team at Scartho Scartho Medical Centre explain why it is so important to keep going with the COVID-19 vaccination programme.

Covid vaccination
17th May 2021

Covid 19 Vaccination Status

From 17 May 2021, people in England who have been fully vaccinated against COVID-19 can demonstrate their vaccination status for international travel. A full course is currently two doses of any approved vaccine. Vaccine status will be available from: 

  • the NHS App which you can download from app stores 

It may take more than a week for your identity to be checked and verified so you can use this service.

If you cannot access this online service, and you have had 2 vaccines, you can request a paper letter from the NHS by calling 119. Only call 119 if you are due to travel abroad in the near future and have had your second dose more than 5 working days ago. It may take 7 working days for the letter to arrive.

This practice is not able to provide you with a letter that shows your COVID-19 vaccination status.

When you're planning your travel, check the latest information on demonstrating your COVID-19 status when travelling abroad on the website. Make sure there is time to get  proof of your vaccination status before you leave.

COVID-19 vacc comms
3rd Mar 2021

Important Information regarding COVID vaccination eligibility

The primary care centres giving COVID vaccinations in North East Lincolnshire are working to the national (JCVI) recommendations and are currently concentrating on vaccinating people with underlying health conditions, carers and people with learning disabilities, as well as administering 2nd doses of the vaccine to those due it. Locally there are still a number of patients for us to get through in this group and the practices are extremely busy. We would ask people not to contact GP practices about vaccination unless they have received an invitation or they are aged over 70 and have not yet had their first vaccination.

People will be invited by the NHS when it is their turn.

Domestic Abuse Poster
9th Feb 2021

Domestic Abuse - Help during the COVID19 Pandemic

Local domestic abuse services are still offering supporting during the pandemic.

At a time of immediate danger, call 999 and ask for the police. If you can't speak, press 55 on your telephone keypad when the operator is on the line to still get help. 

Please note
2nd Feb 2021

How to get your COVID-19 vaccination

Currently those people at risk of serious illness from coronavirus in the priority groups 1 – 4 are being contacted by the NHS in a range of ways to book an appointment.

You may already have been contacted by your own practice or somebody working on their behalf to offer you an appointment at one of the local designated primary care centres. They are currently working through the eligible cohorts and you will be contacted when it is your turn.

However, local people may also receive a letter from the National NHS Vaccination Booking Service offering them to book their vaccine with the national system at a nearby vaccination centre or community pharmacy. If you have not already got an appointment, you can book in this way if you wish to.

If you receive a letter from the NHS to book with the national system and you have already had your vaccination, or you already have an appointment booked at a local primary care centre, then please ignore the letter. Please ensure that you keep any appointments that you have already booked.

Please do not contact your GP to ask about this. You will be contacted when it’s your turn.

COVID-19 comms
26th Jan 2021

Thank you!

Thank you to everyone who has fed-back their positive experiences after attending Scartho Medical Centre for their COVID-19 vaccination.

COVID-19 scams
26th Jan 2021

Watch out for COVID-19 Vaccination Scams

Please remember, the COVID-19 vaccine is free of charge and only available thorugh the NHS!

22nd Dec 2020

Important Information to keep you safe while isolating at home

This NHS leaflet is for patients with suspected coronavirus who have not been admitted to hospital, and will be isolating at home:


Flu Vaccinations
21st Dec 2020

IMPORTANT: COVID-19 Vaccination Programme

The UK vaccination programme is being rolled out in phases and over the next few weeks and months many more clinics will be established to provide vaccinations.

The national Joint Committee for Vaccination and Immunisation (JCVI) has determined the priority order for people receiving vaccinations and in this initial phase we are focusing on the over 80s, care home residents and care home staff. Vaccinations of the over 80s and care home staff are underway and the vaccination of care home residents will also begin soon. Everyone in the UK will be offered a vaccination, however the whole programme of work will take months to complete due to its scale and complexity.

We appreciate that many people are enthusiastic about having a vaccination and in the Humber Coast and vale region we are working hard to vaccinate people as quickly as we can in line with the JCVI prioritisation.

3rd Dec 2020

Covid Vaccination

Most people will be aware of the news about the approval of one of the COVID Vaccines (the Pfizer BioNtech vaccine) announced nationally yesterday. This is very welcome news and we will be working with our NHS and council colleagues to get the vaccine to those eligible as soon as it is available. Patients will be contacted when the vaccine is available to them.  Please do not contact your GP practice regarding the COVID vaccine.

11th Nov 2020

Important Patient Information

Over the last few months you are likely to have noticed a difference in the way things are being done in general practice as we manage the COVID-19 pandemic.

We want to start off by saying thank you. Thank you for adapting so quickly to these new ways of working – it has been a drastic, yet fundamental, change needed to ensure the safety of you and our staff.

Currently, the pandemic is having a profound effect on our workforce as staff are having to self-isolate. This means that we are having to prioritise patients in terms of their clinical need. It means that we may take longer to answer the telephone, and that we are not able to see you as quickly for routine check-ups.

We would like to reassure you that if you are overdue any routine checks, we will be in touch to arrange these when we are able.

We hope for your continued understanding and support during these unprecedented times.

Please note
6th Oct 2020

Urgent Patient Communication – Disruption to Blood Test Processing

We have been notified that there is currently a problem with the national supply of the reagent which is used to carry out the processing of blood testing in our local laboratories.

This is a national problem, and as yet, we don’t not know when it will resolve.

 As a result of this, we have been informed by the Medical Director at Diana, Princess of Wales Hospital to cancel and postpone any non-urgent blood tests. We appreciate that this will be an inconvenience to many patients, and for this we can only apologise for the situation of which we have no control.

Thank you for your understanding.

Flu Vaccinations
22nd Sep 2020

Under 65 Influenza Vaccinations

We are now taking bookings for the influenza vaccination for those patients who are in an at risk group who are aged under 65. Please contact the reception team to make your appoinment. 

17th Sep 2020

Electronic Prescription Service - Phase 4

The Electronic Prescription Service enables prescriptions to be sent electronically direct to a pharmacy of your choice. Patients can set up a nomination of choice with any pharmacy or you can ask reception to set this up at the practice.

Patients who do not currently have a pharmacy nomination set up are encouraged to do so. This helps the practice to limit the footfall at the surgery in light of the Covid-19 outbreak, it also limits unnecessary trips to the practice by the patient. Electronic prescriptions also help save the NHS money.

EPS Phase 4 will enable a prescription with no pharmacy nomination set to be sent electronically. Patients will be able to go to any pharmacy and ask for their electronic prescription to be dispensed. To do this the patient can give the pharmacy a token prescription which can still be collected from the surgery or by giving their NHS number or prescription UUID. Patients can find their NHS number by accessing their online health record. To limit administration burden on the practice we would again encourage all patients to set up a pharmacy nomination.

Read more about EPS on the NHS website by clicking here

Minimise Risk Graphic
16th Sep 2020

Important Patient Information: Coronavirus and Patient Access

Due to the COVID pandemic, how you contact us will be different at the moment. This includes making use of phone, video and online consultations where possible to reduce any unnecessary face to face contact. This approach has been taken locally and nationally, and is aimed at minimising the risk of infection to you, other patients and your GP staff where possible.

We remain, and have been open throughout the pandemic, and if you need to see your GP, please ring us on 01472 279500. 

Appointments are being delivered over the telephone, via video call and face-to-face. If you are asked to come into the surgery for a face-to-face appointment by a member of our team, please remember to wear a face covering. Measures are in place to keep you safe from infection during your visit to the surgery. Please do not come to the surgery unless you have an appointment - this is to help us monitor the footfall in the surgery, and also to identify who is present on the premises should we be contacted by NHS Track & Trace.

If you are waiting for a check-up, please be assured we will be in touch.

If you have any health concerns, please don’t ignore them. You can seek medical advice in different ways including the use of NHS 111 (online and phone), your GP practice or your pharmacist.

24th Aug 2020

Patient Information - Flu Clinics 2020

We are in the process of organising our 2020 flu vaccine clinics (which will commence from September 2020), which will be delivered quite differently this year in light of the COVID-19 pandemic. We would ask you to check back periodically to review the updated information in due course.

In the meantime, please see below the eligibility criteria for a free flu vaccination:

Eligible groups
Aged 65 years and over
In clinical at risk group
Pregnant women
Children aged 2 and 3 year old
All primary school aged children

Subsequent groups eligible in 2020/21:
Patients who permanently reside with those on the NHS patient list
School year 7 in secondary school
Individuals between 50-64 years, following prioritisation of other eligible groups and subject to vaccine supply

Due to our vaccine delivery schedule this year, the clinics for September will only be available for those patients aged 65 years and over.

To make an appointment for the over 65’s flu clinic, please call us any day w/c 10th August 2020 after 13.00hrs.

We will publish the details for the other eligible groups in due course.

Thank you

12th Aug 2020

Help Your Local Pharmacy

Pharmacies are very busy at present. We would ask that you support your local pharmacy in these unprecedented times. 

22nd Jul 2020

We would like to hear your views

If you have accessed the practice since the 23rd March 2020 to present date, Scartho Medical Centre and NHS North East Lincolnshire Clinical Commissioning Group (CCG) are working together to gather your views regarding the changes made to practices and practice services as part of the COVID-19 response. This is to help us understand your experiences in order to support plans for future services.

 You can complete a survey online by following this link. The survey will work on desktop computers, laptops, tablets and mobile phones.

 If you would prefer a paper survey please request one by following this link

 The closing date for the survey is 17th August 2020.

 Thank you for your time; your views are important to us.

17th Jul 2020

Face Mask Exemption Letters

We are seeing increases in requests from patients for letters of exemption to wearing face masks in various public settings.

The Government guidance suggests there is no requirement for evidence for exemption. It should be sufficient for someone to declare that they are eligible for an exemption direct with the person questioning them (eg bus driver).

Therefore, we are unable provide letters of support for those who fall under the list of exemptions, or to those who do not fall under the list of exemptions.

How to Wear your face covering
17th Jul 2020

How to Wear Your Face Covering

Please see this useful infographic, on how to ensure you are wearing your face covering correctly. 

HYMS Award
14th Jul 2020

Hull York Medical School Teaching Excellence Awards

For the third consecutive year, we have been norminated for one of Hull York Medical School’s annual Teaching Excellence Awards. Nominations for the awards are submitted by Medicine and Physician Associate students in recognition of the exceptional education and support they have received over the last twelve months. Well done team SMC!

Wearing is Caring
14th Jul 2020

Important Information About Attending Your Appointment

Face coverings MUST be worn when entering Scartho Medical Centre premises.

Please note that a face covering does not need to be a medical mask, homemade masks and even scarves/tea-towels are permitted as a face covering.We are asking our patients to support this to ensure the safety of our patients and staff, and to prevent the spread of COVID-19.

In addition to the requirement to wear a face covering, we kindly ask patients who are attending the practice for an appointment to follow the below guidelines:

  • Please do not attend earlier than your appointment time 
  • Please attend alone for your appointment unless you need assistance
  • Please do not touch any surfaces unnecessarily
  • Please use the hand sanitiser available as you walk in
  • Please go straight to the designated waiting area that you will be advised on upon arrival

Thank you for your understanding and continued support.