Scartho Medical Centre, Springfield Road, Scartho, Grimsby, DN33 3JFTel: 01472 279500
Scartho Medical Centre's Patient Participation Group (PPG) is a forward thinking and proactive group, which currently consists of 3 levels of membership.
Our group meets bi-monthly, and all patients are welcome to apply to join the PPG, although at times we do have limited physical membership places available.
The simple answer is as much as you would like to. Some members just come to the meetings that are held bi-monthly whilst others spend time in the surgery talking to patients. It is up to you.
Yes, without doubt. The Patient Participation Group has direct access to raise concerns with the management of the Practice, and at times a Doctor and other members of the practice team attend the meetings. The Practice is fully committed in listening to patients views.
The group was at the forefront of discussing and implementing the introduction of the Clinical Pharmacists' pilot, and supporting and promoting the Carer's agenda. These are just 2 positive contributions the Group has made. Others in recent months have included supporting the practice with patient surveys, health campaigns and assisting patients with Patient Online and e-Summary Care Records information and sign-up.
If you would like to get involved with the PPG but cannot attend the meetings we have other membership options available in the form of virtual and armchair membership:
Physical Membership: these members attend regular bi-monthly meetings and review the main business of the PPG.
Virtual Membership: minutes of meetings plus any other relevant information will be sent to members who will then feed back any views or comments by email to the surgery or PPG Chairperson.
Armchair Membership: minutes and any other relevant information will be sent either via email or paper copy (patient has the choice) with no requirement to feedback.
The PPG has an annual workshop, where topics of interest are discussed and an annual PPG action plan is developed.
If you would like to join the PPG, you can download the expression of interest form as a pdf document, print it out, complete it and return it to the practice. Alternatively, please request a copy from reception.
PPG sign up form
We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.
Many thanks for your assistance
The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.
The Practice performs an annual patient survey, to hear the views from our patients, between 1st August - 31st October every year. We focus on your appointment, our staff, our facilities and our care, and a topic which changes every year to get patient feedback on an improvement or change. The survey is available to complete in several ways - paper format (large print available), online and via our clinical system. Patients are also welcome to give their views over the telephone to a member of staff.
Following review of the data, the practice develops an action plan to address the responses from patients. As it is important to feedback what we are doing as a result of the survey, we publish our annual You Said, We Did to keep patients informed.We are very grateful to all patients who take the time to give us feedback on the services we provide.
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